Testimonials :: Vital Networks

"I am thrilled with Jeff's service and professionalism. The maintenance of a solid, secure IT environment is extremely important to me and I am relieved to finally find a partner I can count on. I was so happy, I have already passed on your information to my husband who is the IT director of a large non-profit to see if there are any needs you may be able to assist with."

- Nancy G.
Overall Satisfaction: 10/10

"Thank you very much. Fixed in a snap.... Fred"

- Fred S.
Overall Satisfaction: 10/10

"Chris is FANTASTIC! He fixed the printer problem in less than two minutes! If I could give 11 stars, I would! Thanks, Chris!!!"

- Kara
Overall Satisfaction: 10/10

"I am so happy with our new IT department! Travis is easy to approach and resolves issues quickly! Thank you!"

- Joanne H.
Overall Satisfaction: 10/10

"Greg was very responsive and got the problem resolved quickly. I appreciate his timeliness."

- Joyce A.
Overall Satisfaction: 10/10

"Thanks so much Eugene for taking care of the printer issue so promptly. Ramneik"

- Ramneik D.
Overall Satisfaction: 10/10

"For five years our old IT person claimed he couldn't sync the computer clock and the phone clock...amazing how Amy was able to fix the issue in little to no time! Haha, no pun intended. Thanks Amy"

- Karen C.
Overall Satisfaction: 10/10

"Thanks for all your help Hin!"

- Karen C.
Overall Satisfaction: 10/10

"You guys rock! PM"

- Team B.
Overall Satisfaction: 10/10

"So far service has been quick and friendly. Thanks!"

- Jessica M.
Overall Satisfaction: 10/10

"AMY continues to be my #1 GO-TO PERSON! She is always on her A-game! I never have to worry as long as I'm able to reach her."

- Mashon J.
Overall Satisfaction: 10/10

"Matt took care of my issue immediately after I submitted a ticket. Thank you."

- Dustin L.
Overall Satisfaction: 10/10

"As far as HR and Payroll goes, I can't think of anything you can do better! You know this system so well that all I have to do is e-mail you and let you know what's not working and when I need it, and you have it fixed and ready and waiting for me to get started. When we go to the upgrade payroll system later this month & into April, I know you'll be able to set everything up perfectly so we have a smooth transition. Whew!!! Thank you!!!!!"

- Jean F.
Overall Satisfaction: 10/10

"It is always easy to get immediate help from Vital Networks. They take care of the situation quickly."

- Holly B.
Overall Satisfaction: 10/10

"Thanks Chris for the quick reply and the explaination of why it was happening...and in layman's terms too!"

- Karen C.
Overall Satisfaction: 10/10

"Jonathan resolved my problem quickly and efficiently, with courteous service. Many thanks! Kate Hammond Longyear Museum"

- Kate H.
Overall Satisfaction: 10/10

"Chris went above and beyond the call of duty to get this machine operational and contact me throughout the process."

- Dolores A.
Overall Satisfaction: 10/10

"Always gets done what needs to be done..... Thanks"

- Fred S.
Overall Satisfaction: 10/10

"Peter Hill was extraordinary. I felt like he dropped everything else just to help me. amazing sense of urgency on his part. THANKS!"

- Daniel S.
Overall Satisfaction: 10/10

"I have to say I really appreciated working with Chris on this ticket. He was concise, to the point, incredibly professional and obviously knows his stuff on the IT side. I felt a level of transparency with the actual situation and it was greatly appreciated."

- Jeremy S.
Overall Satisfaction: 9/10

"Glen did a great job - very paitent with us non-computer people! Thank you, Glen"

- Caren R.
Overall Satisfaction: 10/10

"Thanks Ben for the prompt attention. Able to log in without any issues."

- Tendai M.
Overall Satisfaction: 10/10

"Thank you for being patient, willing to listen, and solution oriented!"

- Rich C.
Overall Satisfaction: 10/10

"Many Thanks to Sean! He was great! I got my computer back in 6 hours. Same day service!"

- Gail M.
Overall Satisfaction: 10/10

"Will B. fully resolved my problem in less than 30 min from the time I submitted my ticket. Awesome. "

- Dustin L.
Overall Satisfaction: 10/10

"Awesome job & Quick help. "

- Kristen B.
Overall Satisfaction: 10/10

"Chris (as with everyone else at Vital Networks) did a great job. I am extremely happy with the work done by everyone at your company."

- Todd F.
Overall Satisfaction: 10/10

"So far I like the system. I received a response to my request immediately. I was given choices on what could be done and was able to ask questions in order to make a good decision. Thank you. "

- Cathy P.
Overall Satisfaction: 10/10

"Great job Matt! Thanks for taking care of the issue."

- Tendai M.
Overall Satisfaction: 10/10

"Hin Or is quick, responsive, professional and very Knowledgeable. Thanks! Sandra"

- Sandra M.
Overall Satisfaction: 10/10

"Thank you for being ever so patient and answering all of the millions of questions I had! I diverted the call to different topics multiple times and never once did Jonathon make me feel bad for doing so. Completely satisfied!!!"

- Angela M.
Overall Satisfaction: 10/10

"Great job, very fast very helpful! Thanks a lot!"

- Zoya G.
Overall Satisfaction: 10/10

"Thanks for your prompt service! Laura "

- Laura D.
Overall Satisfaction: 10/10

"Thank you so much for your help Jonathan!"

- Joanna F.
Overall Satisfaction: 10/10

"Handled two issues with total professionalism and speed. Thanks, Rick"

- Richard L.
Overall Satisfaction: 10/10

"Perry's fast, accurate, and thorough response to a last-minute user setup ticket was much appreciated. We received the same (or greater) urgency of response that we requested, despite this not being an obviously mission-critical ticket. Thank you, Alan"

- Alan A.
Overall Satisfaction: 10/10

"This is Ginny - Once again, an excellent efficient job. Xmas Bonuses for everyone!"

- Chris V.
Overall Satisfaction: 10/10

"Thank you, Jonathan. All set. Problem solved. As soon as you said go to "settings" I remembered what you had told me when we set up the phone. Again, Thanks Cheryl Moneyhun (Longyear Museum)"

- Cheryl M.
Overall Satisfaction: 10/10

"Thank you very much Will. Kc"

- Kevin C.
Overall Satisfaction: 10/10

"I just wanted to thank the Vital team for the great job on our network upgrade! We have been through this several times over the years and this was by far the smoothest ever. Peter was great trouble shooting the few problems we had this morning, including one that was caused by a consultant we use for Shetland Self-Storage (it had nothing to do with the work Vital did yet Peter figured it out and solved it for us). While I was ready to kill the consultant and one of our network users who kept calling us constantly, Peter smiled through it and got the job done. Many thanks!"

- Del S.
Overall Satisfaction: 10/10

"Will is awesome. Super fast - and was able to answer a previous question that we weren't able to connect on before. Did I mention he's awesome?"

- Michael B.
Overall Satisfaction: 10/10

"Hin was very professional and friendly. He provided GREAT customer service. In my experience with other companies most techs are annoyed when they have to install monitors. He was not. He had a great attitude. Thanks, Sandra"

- Sandra M.
Overall Satisfaction: 10/10

"Perry is like a Norse God to me!"

- Penny E.
Overall Satisfaction: 10/10

"Very helpful and quick response"

- Bob W.
Overall Satisfaction: 10/10

"Eugene was very helpful and actually did all the work. He resolved the issue quickly and professionally. I was very satisfied."

- Mark C.
Overall Satisfaction: 9/10

"Very thorough follow-up"

- Martin K.
Overall Satisfaction: 10/10

"As always Vital Networks is terrific. Matt was so very patient and got me up and running - give him a day off!"

- Ginny M.
Overall Satisfaction: 10/10

"Fast service, problem resolved. I'm very happy with Greg Metcalfs service! Christoph Schiller - Flagsol LLC"

- Christoph S.
Overall Satisfaction: 10/10

"You are totally awesome! I can always count on you to fix whatever problem exists, and in the shortest amount of time as possible so I can get back to work. Genius! Just pure Genius!"

- Jean F.
Overall Satisfaction: 10/10

"I love working with Thanh. He's totally committed to finding a solution and seems to find joy in his work - which spreads joy all around. "

- Susan W.
Overall Satisfaction: 10/10

"Matt did a fantastic job. He fixed Melinda's computer, fixed an internet explorer issue that's been haunting me and also fixed a laptop issue down the hall. He was awesome! Thank you."

- Carol W.
Overall Satisfaction: 10/10

"Thanh was fabulously gracious to work late on a Friday evening for a non urgent matter! He was committed to uncovering the error and he did, all with great charm. Thank you so much. "

- Susan W.
Overall Satisfaction: 10/10

"I would just to personally thank Matt very, very much for all of the work he put in on this. All of you guys are the greatest! Ginny"

- Ginny M.
Overall Satisfaction: 10/10

"Eugene is awesome."

- Michael B.
Overall Satisfaction: 10/10

"Great job as alwasy Will! thank you"

- Shelley P.
Overall Satisfaction: 10/10

"Perry is Awesome!"

- Penny E.
Overall Satisfaction: 10/10

"Thanks for the quick response and resolution in getting me back in service, Matt. I appreciate your professionalism and knowledge."

- Karen B.
Overall Satisfaction: 10/10

"Matt was quick and responsive, thanks for the help"

- Jason C.
Overall Satisfaction: 10/10

"As far as I know, YOU DO EVERYTHING RIGHT and ON TIME and NOBODY CAN DO IT BETTER!!!!!"

- Jean F.
Overall Satisfaction: 10/10

"Great customer service! My problem was resolved quickly, efficiently and by very professional and personalble staff. Keep up the good work! Thank you so much."

- Natalie W.
Overall Satisfaction: 10/10

"Eugene got to me right away and performed the task flawlessly. thanks, jim"

- James G.
Overall Satisfaction: 9/10

"Fabulous. Thank you for your fast and efficient work this morning."

- Susan W.
Overall Satisfaction: 10/10

"Eugene fixed everything fast which was appreciated as we had people unable to work. "

- Gisele O.
Overall Satisfaction: 10/10

"Eugene is awesome! He always knows just what to do and how to do it and gets my stuff up and running in a minimum amount of time. Three cheers!!!!"

- Jean F.
Overall Satisfaction: 10/10

"Will is always great. He is fast and polite. We really appreciate having him around. Thanks "

- Christie C.
Overall Satisfaction: 10/10

"Thanks Thanh - I appreciate your assistance, solution and follow-up on my Logmein issue! "

- Julie T.
Overall Satisfaction: 10/10

"Great help - saved a lot of time"

- Martin K.
Overall Satisfaction: 10/10

"As before, your service was quick and effective at solving my problems. Thanks!"

- Mark C.
Overall Satisfaction: 9/10

"Everything works great"

- Anthony H.
Overall Satisfaction: 10/10

"Excellent service, as usual. "

- Michelle B.
Overall Satisfaction: 10/10

"Super fast turnaround. Thank you much!"

- Tendai M.
Overall Satisfaction: 10/10

"Roman was fantastic!"

- Roger G.
Overall Satisfaction: 10/10

"I really appreciate the patience that was given me during this fix. Hin responded very quickly and resolved my issues. Thanks."

- Charlie K.
Overall Satisfaction: 10/10

"Was very pleased with the the help provided!"

- Kristhelen H.
Overall Satisfaction: 10/10

"Will was very thorough and quick (and patient) in moving all employees. Thank you!"

- April D.
Overall Satisfaction: 10/10

"Adam is so great; thank you so much!!"

- Mayumi M.
Overall Satisfaction: 10/10

"Adam was excellent with his instructions to me"

- Seamus B.
Overall Satisfaction: 10/10

"Terrific customer support. Thanh rocks!"

- Michelle B.
Overall Satisfaction: 10/10

"Amy, you rock! Thank you so much for finding the file. You just saved me 4 hours of labor. "

- Michelle B.
Overall Satisfaction: 10/10

"I would say that Vital Networks listens to what the problem is, and that is a big help."

- Christopher S.
Overall Satisfaction: 10/10

"Fast work today with getting my VPN running Adam. thanks!"

- Brian W.
Overall Satisfaction: 9/10

"Whenever we have needed Vital Networks to come on-site for assistance, they have stepped up and taken care of business, direct reflection of there leadership ! Just as good as a hole in one !! "

- Kurt R.
Overall Satisfaction: 10/10

"Very quick fix, thank you"

- Roger B.
Overall Satisfaction: 10/10

"Matt stepped away from another project to look at my computer, and spent a good amount of time working on the issue. Thanks!"

- April D.
Overall Satisfaction: 10/10

"No problem with the help- thanks for a quick solution!"

- Mark C.
Overall Satisfaction: 9/10

"Vital Networks Team - I cannot express how happy I am to have you back on board. Tim Huntsinger, COO All Phase Security, Inc."

- Tim H.
Overall Satisfaction: 10/10

"Roman was prompt, thorough, knowledgeable and his friendlines and follow through impressed me."

- Jim S.
Overall Satisfaction: 10/10

"Thanks for the speedy fix."

- Nellie I.
Overall Satisfaction: 10/10

"Excellent response time to take care of this issue."

- Marie O.
Overall Satisfaction: 10/10

"Matt has been so accomodating trying to fix my shoretel issues. He fixed it after hours and has been great following up with me. "

- Meridith .
Overall Satisfaction: 10/10

"Hin was wonderful to work with. He was patient and knowledgeable. "

- Gina G.
Overall Satisfaction: 10/10

"Thank you so very much, Adam. You are the cavalry-coming-over-the-hill, the fireman-in-the-fire-truck, the revered rescuer! Maureen"

- Maureen K.
Overall Satisfaction: 10/10

"Brilliant, fast and efficient as always! On occasion, I get cold called by IT providers; I let them know we are completely satisfied with Vital Networks and they invariably say "Thank you for your time" and end the conversation. Keep up the great work, keep improving and you will never want for customers!"

- Troy T.
Overall Satisfaction: 10/10

"Excellent Job Adam! Persistence resolved the problem. Many thanks! Jeff"

- Jeff H.
Overall Satisfaction: 10/10

"It is truly a pleasure working with your company.the response time and the level of expertise is outsanding. thanks for the support "

- George M.
Overall Satisfaction: 10/10

"Hin, Thank you for the quick response. You were correct my computer was down causing the logmein issue. "

- Julie T.
Overall Satisfaction: 10/10

"Thanks for the quick & super help!"

- Megan N.
Overall Satisfaction: 10/10

"Roman- Thank you for your assistance. I appreciate your very quick assessment and solution to my issue. "

- Julie T.
Overall Satisfaction: 10/10

"Eugene from Vital Networks did a great job on my laptop. My laptop was running very poorly and I was considering replacing the unit, but after Eugene worked on it, my old laptop worked great!"

- Russell B.
Overall Satisfaction: 10/10

"Thanks so much for the immediate assistance! My goodness, so speedy and responsive. I appreciate your help."

- Maureen K.
Overall Satisfaction: 10/10

Vital Networks, Inc.

Testimonials