Our Team

If we had to distill the Vital Networks difference down to one thing it would be our people. We go to great lengths to hire the best people, often going through hundreds of applicants before hiring a single person. We look for people with exceptional technology skills and people skills. Our consultants are career IT professionals with significant consulting experience, typically five years or more. More importantly, our consultants listen well, speak clearly, and genuinely enjoy helping people with their technology challenges.

Andy

Andy Adsetts

Andy is a managing partner and is our resident finance expert. He is as comfortable installing a network as he is creating a quarterly budget. Andy is self-taught in IT, giving him a distinct view; his commitment to exceptional client service rubs off on everyone around him. Andy was born and raised in England, and does a great American accent. Ask him to demonstrate it sometime.

View Strengths (click to expand/collapse)

  • BSc. in Chemistry, Computer Science minor
  • MBA, with focus on project management
  • 6 years IT management experience, both in-house and consulting
  • Expertise in Windows server administration, Exchange, and networking
Will

Will Biergiel

Will has earned 2 Associate Degrees in Computer Science and is currently working on his Cisco CCNA certification. Before joining Vital Networks he worked for Hewlett Packard in Roseville where he supported 300+ end users. In his off time Will enjoys spending time on his road bike, playing disc golf, or spending time with his Pug, Otis.

Jeff

Jeff Boly

Jeff runs our Seattle Office, where he tries to stay dry, and enjoys the incredible Indian summers. Jeff is an avid runner, cyclist and skier. Jeff has competed with his running team in 26 straight Hood to Coast relays in Oregon. As much an engineer as an outdoorsman, Jeff has taken everything apart since he was a kid, and now he can put everything back together as well. Jeff managed IT departments for many Silicon Valley companies before moving back to the Pacific Northwest. Most notably bringing Handspring, Inc. IT from a one server startup of 20 employees to 350 employees and all of the associated infrastructure in just 3 years.

View Strengths (click to expand/collapse)

  • 20 years of IT experience, both technical and managerial
  • BS Computer Engineering from Santa Clara University
  • Expert with UNIX/ Linux, Mac administration and Mac-Windows integration
  • MCSE certified and experienced with Windows server, Exchange and Active Directory administration
  • 3 years of independent IT consulting experience
  • As comfortable in the board room as in the computer room
Jon

Jon Davies

Jon runs our Bay Area office, otherwise known as "Team Extreme". Originally from New Zealand, you'll find him on the slopes or on his bike in his off time. Our resident Google fan boy, Jon probably knows more about the illustrious GOOG than some of their own employees!

View Strengths (click to expand/collapse)

  • Expert in Mac-Windows integration
  • Google Apps expert
  • Remote Desktop
  • Expert in Microsoft Exchange and Domain Administration
  • 8 years of IT experience
  • Ergonomics in the workplace expert
John

John DeFronzo

With over 25 years of experience working in IT, John comes to us from Cyberworks, Inc., an IT consulting firm that he founded and ran for 7 years before joining us here at VN. Prior to that he worked for BBN in Cambridge, MA and GTE Internetworking based in Dallas Fort Worth, TX. He also worked for 10 years as Director of IT at Datacube, an industry leader in Image Processing hardware and software solutions during the 1990s.

Outside of the office, John enjoys riding motorcycles, playing poker online and watching football - not necessarily at the same time or in that order.

View Strengths (click to expand/collapse)

  • Microsoft Certified Systems Engineer (MCSE)
  • 25+ years of Experience in IT
  • Associate Degree in Electrical and Mechanical Technologies
  • Certified Electronics Technician
Kara

Kara Green

Kara was the first non-IT consultant ever hired to the team. She handles the bookkeeping, HR, and marketing efforts. She recently ran her first marathon and all of us in the office are betting she ran the whole thing with her usual big smile on her face.

Adam

Adam Greenbaum

Adam is our 2008 Employee of the Year; an honor very richly deserved. His dedication to serving the client and his consistent composure keeps everyone calm, even during crisis situations! An avid music lover, Adam's the person to ask when you have a question about the Kinks discography.

Roman

Roman Hanjiev

Roman is the smartest guy on the team and 2009 Employee of the Year! When everyone else has tried (and failed) to come up with a solution to a complex problem, Roman can be relied upon to save the day. He is both analytical and personable, and can usually be found riding his bike on trails around the area in his downtime.

View Strengths (click to expand/collapse)

  • Strong communication skills
  • 15+ years of industry experience
  • Skilled in project design and implementation
  • Excellent troubleshooting skills
  • Proficient in a variety of Microsoft products, including:
    • Server 2000-2008R2
    • Hyper-V
    • Exchange 2003/2007/2010
    • MS SQL 2000-2008
    • IIS 6/7
  • Skilled in security auditing and hardening
    • ISA, SonicWall, Juniper
  • Specialized in evaluating data backup/integrity requirements
  • Specialized in server performance analysis
Doug

Doug Heestand

Doug is the President and founder of Vital Networks. He manages the chowdaheads in the Boston office. He has an "open cube" policy and believes the "best idea wins" no matter where it comes from. Doug has been forbidden from taking clients out to lunch because it's easy to make him laugh and he is a notorious "drink sprayer". Don't sit across from him at a restaurant if you're even remotely funny.

View Strengths (click to expand/collapse)

  • Master’s Degree in Computer Science
  • 14 years of IT experience
  • Previous experience in computer security and network administration
  • Expert in Windows server administration, Exchange, and networking
  • MCITP, Cisco Certified Network/Design Professional
Perry

Perry Hvistendahl

Perry grew up in Minnesota and spent 10 years in Austin, TX before moving to the Bay Area and joining Vital Networks. He has spent many years setting up complete networks. He works through all the tough problems with ease, and loves homemade chocolate chip cookies. Even in his free time Perry is known to keep technology within reach, like using his phone to track his bike ride or find a good Thai restaurant in the area.

View Strengths (click to expand/collapse)

  • Former Dell employee in the server management group
  • Virtualization expert
  • Previous experience in computer security and network administration
  • Expert in network design
  • Microsoft Certified Professional
  • Bachelor's Degree in Computer Science
  • 14 years of IT experience
Tara

Tara Ingram

Tara is our resident database development guru. She performs maintenance and customized programming to deliver custom tailored database applications to our clients.

Eric

Eric Johnson

Eric is a managing partner and our resident Mac guru. His engaging personality makes him popular with all of our clients, and his knowledge of both PC and Mac platforms makes him a triple threat! Eric also lectures at UC Davis, plays lots of golf, and has been known to engage in friendly competition with Doug from time to time.

View Strengths (click to expand/collapse)

  • Former Apple employee, expert in Mac-Windows integration
  • Virtualization expert
  • Remote Desktop
  • Expert in Microsoft Exchange and Domain Administration
  • Microsoft Certified Professional
  • Bachelors in Computer Science and Masters in Economics from UC Davis
  • 12 years of IT experience
Eugene

Eugene Kim

Eugene recently joined Vital Networks and is a former student of Eric's from UC Davis. Eugene earned his first Microsoft certification as a sophomore... in high school.

View Strengths (click to expand/collapse)

  • Customer service oriented
  • Microsoft Certified Professional
  • Skilled in Windows/Mac desktop support
  • Enjoys working in the field
Michael

Michael Rother

Michael has been doing IT work for about 14 years. In his spare time, he likes to ride his motorcycle and camp in his RV. He earned his Bachelor’s degree in computer science in 1996 and went on to earn his MCSE and MCDBA certifications. Michael enjoys working with a variety of people and solving problems.

View Strengths (click to expand/collapse)

  • 13 years of IT experience
  • Specialist in Windows networking, Active Directory, Exchange, and IIS
  • Creative problem-solver
  • Bachelor’s Degree in Computer Science
  • Interest in Microsoft SQL, Linux, and Novell
Matt

Matt Thomas

Matt is a second-generation IT professional, following in the footsteps of his father. He joined the company when we were short-staffed and eagerly jumped in and hit the ground running. In his first few weeks he impressed everyone when he became our first MCITP Exchange 2007 Specialist, completing the rigorous certification in less than a month!

Nick

Nikolaos Underwood

Nikolaos "Nick" Underwood was born and raised in Boston, MA. He received his technical education from Clark University, and spent the last 8 years working in the IT Industry. Prior to joining Vital Networks, Nick was the VP of Network Operations for a local MSP, where he managed 700+ end points, and an office staff of five.

When Nick's not behind a computer, he enjoys photography, fishing, skiing and golfing.

View Strengths (click to expand/collapse)

  • 8+ Years of IT Experience
  • Microsoft Certified Professional
  • Expertise in Windows server administration, Exchange, and networking
  • Specialist in Watchguard Firewall Administration
Amy

Amy Weaver

Amy brings the brightest personality to Vital Networks. When she isn't making her team laugh, she's keeping her clients happy with her friendly demeanor and eagerness to solve a problem, big or small. A self taught web geek, Amy also enjoys a good day of design and coding with the bonus of having an end product to show for it! Amy has been known to bring both her guitar and her hula hoop into the office.

View Strengths (click to expand/collapse)

  • Desktop support for both Mac and Windows users
  • 5 years of IT experience
  • Experience with Windows Small Business Servers, Exchange, and Active Directory
  • Skilled in managing small to medium sized networks
Gail

Gail Wise

Gail helps out with administrative tasks in the office. A college student majoring in Psychology, Gail makes sure that our office is organized and the fridge is stocked! She handles her varied workload with aplomb, and in her free time enjoys spending time with her husband and their two dogs.

Ben

Ben Wood

Ben hails to us from Australia, and is proud of it! Our first-honored Employee of the Year, Ben quietly works through tickets, all without breaking a sweat. He is a big-time rugby player and fan and will eagerly tell you the difference between Rugby League and Rugby Union.

View Strengths (click to expand/collapse)

  • Microsoft Certified IT Professional (MCITP)
  • Over 10 years IT Experience
  • Expert in Domain Administration and ActiveDirectory
  • Expert in Virtualization and Physical to Virtual Migrations
  • Experience with Exchange, IIS, MS SQL